We have entered a new information age where the printed paper page is now being supplemented, and even replaced in some cases, by electronic communications. The World Wide Web is growing at a phenomenal rate (as shown by the fact you are reading this). E-mail and electronic file transmission are also becoming a vital part of today's communications.

Many companies now have or are planning their own web sites. Putting your product manuals on line provides a new opportunity to introduce potential customers to your products. Putting your service manuals on line helps reduce service calls by providing a ready source for your customer's questions.

Even if the World Wide Web is not an option, consider putting your manuals on CD-ROM. If your equipment is PC controlled, you just add a CD-ROM drive and let your customers read the operating and maintenance information at the machine. Putting the manuals on CD-ROM also lightens the load for your service technicians.

The technology for putting manuals on CD-ROM or on the web is very similar. In fact, the same format typically works for both. Let us explain to you how easy it is to get a traditional printed manual and an electronic manual at the same time.